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Verizon Cloud VERY slow uploads

Member

I too am experiencing extremely slow uploads using verzion cloud.  I am uploading pics from my iphone 12 pro and it takes about 30-45 minutes to upload one picture now.  At the start it uploaded about 80% of my pictures within just a  few minutes.   Then uploading slowed to a near halt and I have only been able to upload 23 pictures in the past day and half.  

Verizon cloud is a big failure in my view and is part of why Verizon charges so much for their data plan for 5G.  

You are better off using Amazon Cloud for storage of pictures/videos; it works great, fast, and seamless.

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Re: Verizon Cloud VERY slow uploads

Customer Support

We definitely want to get to the bottom of this ASAP! We will be sending you a Private Message, so we can continue. -MoniqueH_VZW

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Re: Verizon Cloud VERY slow uploads

Customer Support

That is definitely not the experience we want you to have with Verizon Cloud. Please tell us, how much memory space do you have on your new device? Are you connected to Wi-Fi? 

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Re: Verizon Cloud VERY slow uploads

Member

PC upload is rather slow too. I hardly see the backup client using more than 20Mbps on my 1Gbps fiber. It does seem to reach higher speeds with larger files such as video as opposed to smaller photos or documents. It would be very helpful if the backup client ran several threads and uploaded more than one file at a time.  I'm trying to upload 45,000 files of mixed photos, videos, music, and documents and it looks like it's easily going to take several days. Very slow performance compared to other options. 

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Re: Verizon Cloud VERY slow uploads

Sr. Member

Why are you using Verizon cloud instead of iCloud?

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Re: Verizon Cloud VERY slow uploads

Customer Support

I ma so sorry to  hear of any issues with your uploads. Are you doing this wirelessly or through a tethered cable?  Any error messages or warning?  AlbertoR_VZW

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