VZAccess Manager And Microsoft Error Code 2738

[bigmama]

I am trying to install VZAccess Manager and it keeps coming up with a Microsoft Error code of 2738. I have spoken to Verizon techs and they say it is a microsoft problem and i have no idea where to go from here.  HELP!!!!!  Please someone out there.  Any ideas?

[bosslady85]

 Try this:

Click on the Start button -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

You should be in directory C:\Windows\System32

Type regsvr32 vbscript.dll (enter)

Should get a message box saying DLL has been registered.

Run the installer again.