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Correct Answer!
VW signal has poor signal at my home. Can I switch to 3G or improve signal?
SCOSTE21
Member
‎11-27-2018 05:02 PM

I get -113dBm 29 asu for signal strength. That is 2 bars on the good side of my home for VW 4G. I tried a couple apps to switch between 3G and 4G. None of the apps worked for me. Something denied the app function.

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Correct Answer!
Re: VW signal has poor signal at my home. Can I switch to 3G or improve signal?
vzw_customer_support
Customer Support
‎11-29-2018 05:20 PM

Thank you for all the details, SCOSTE21. This is definitely not the type of network experience we aim to provide. Let's troubleshoot this concern together. Can you please provide the zip code you are located in? Does this specifically happen in your home or everywhere you go? What services are being affected (talk/text/data)?

 

Marshall_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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