VERIZON....no longer the best choice for loyal customers

[rall_g4]

I have never had the flu. i cant understand why people with it act sick. they must be a bunch of babies. Now I did break my big toe once so I can understand someone with that complaining.

[CelticScorp]

Well, this is true also,lol.

[#3]

Why would you allow someone to talk you into buying a phone you don't need?  That's on you, not Verizon.

[CelticScorp]

I wasn't talked into buying a phone I didn't need.. again, you presume to know that I purchased something, which I did NOT!! If you took the time to read the entire complaint and follow the thread, you will see where I said I purchased nothing.

[Heretic1989]

rall_g4 wrote:

I have never had the flu. i cant understand why people with it act sick. they must be a bunch of babies. Now I did break my big toe once so I can understand someone with that complaining.

[#6]

>Post deleted. Stay on topic and refrain from personal comments about others<

Message was edited by: Verizon Moderator

[verizonmoderator1]

<This discussion has degraded into an off topic discussion. The original topic has been thoroughly discussed. It will now be closed.>

[jmartin897]

You are right, they do honestly sound like they work for Verizon. It has been years since this was posted and the lack of customer service continues. The "not employees" argue that Verizon shouldn't automatically change your account, I agree with that to some extent, but not in your situation. Yes, they should not automatically change your plan to take something away from you or increase pricing. But if it is adding benefits for the exact same price, then yes, you should automatically receive them. So in your case to get 1000 texts a month for $10, it should have been upgraded since there is no difference in pricing. 

[KH-OrnEsh]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

[scruwd]

Sr. Leader of what? Making a reply that doesn't match the reasoning of the complaint? Verizon does not promote a better plan in good faith. That's a known fact for anyone that has ever had a plan with them. Hoping you become a better leader one day for everyone not just Verizon.