Unlimited Data being taken away

[SydneyK]

Hi, Freddawg. No, I am not a Verizon employee so I can't help you with anything account related, just offer peer support. I have not read or heard anything about bad SIMs, and you have to take one rep's opinion with a grain of salt. But I will do some digging and let you know if I find out anything. I just don't see this incident having anything to do with unlimited data. Good luck and I hope it's resolved soon.

[budone]

SydneyK and freddawg, I found the following article.   http://appleinsider.com/articles/13/09/20/first-look-gold-iphone-5s-unpacking-and-verizon-wireless-s...

[B33]

Beautiful phone, but a pickle of Dill to get it Activated at first..

[SydneyK]

Thanks, Budone!

[budone]

You're welcome.

[Freddawg]

Thanks Budone, So it sounds like their theory was incorrect of getting people off of unlimited plans. It is interesting that you found this article and I had not seen any response from a Verizon support rep on this one.

<< Private information removed to comply with >>

Message was edited by: Verizon Moderator

[rcschnoor]

That very well could be because this thread is not marked as a question. Additionally, this is a customer-to-customer forum and Verizon people will not normally respond in the forum until after a post is a week or two old in order for other customers to offer their assistance.

[budone]

I could agree to a point, but if Apple is offering an incorrect response to the reason for the issue that they know the answer to, even if the answer is not offered on here, you would think VZW would be proactive with the correct answer. Something. VZW is not known for

[g-man57]

I agree! I've been a customer for more than 20 years. I just upgraded from a iPhone 4 to an iPhone 5, I did it at Best Buy Mobile. During the upgrade the Best Buy Mobile associate asked "do you want to keep the plan you currently have." Well of course, my data is unlimited! But to my surprise a week later I get a text from Verizon saying I have used 1.2GB of my 2GB allocated data. That ain't right, so I called Verizon. They said when you upgrade your phone at a reduced price you gave up your unlimited data plan. And my bill didn't go down! Seems the right hand does not know what the left hand is doing! Seems Best Buy Mobile was not informed about this or they failed to to train their people.

I live in a rural area, there is no such thing as a wifi hotspot! Plus why would I ever need a wifi hotspot I have a smartphone. If I have to use a wifi hotspot I would just use my 13" notebook, not my phone! What good is it to have a smartphone when Verizon cuts the data, you can't stream anything like Netflix, YouTube, Pandora. It's just stupid! To have 4 LTE for a measly 2GB of data per billing period! Thanks Verizon for nothing! So much for a mobile smartphone from you guys.

It's a bait and switch! Verizon has this big offering of unlimited data, then down the road they take it away. That's just wrong? What a rip off! Then they add a $30.00 transfer fee that I do on my computer. Just looks to me like Verizon is going backwards! They use to be the best wireless provider, now they are nothing special! Time for me to look at other options. If for no other reason than because Verizon is just out for the money!

[HappyHelper]

I can pretty much guarantee that any for profit corporation isn't in business for the good of mankind... Of course Verizon is just out for the money.