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Help. I have called and reset my phone, turned off iMessage and all settings are correct. Also texts do not go through! What's odd is that if I send a message to an iPhone user from my phone, the response only goes to my iPad. Any help would be greatly appreciated.
Oh and the fact that I don't have the LTE I pay for half the time in the heart of the city or anywhere.
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I definitely want you to be getting your texts on your phone! Click the link to deactivate iMessages from your iPad http://support.apple.com/kb/TS5185 . Once they stop coming into your iPad as an iMessage they will start coming into your phone. Can you tell me a bit more about what is going on with your LTE? Do you get LTE/4G anywhere? What model phone are you using? What zipcode are you in? Looking forward to getting this resolved for you!
SandyS_VZW
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What phone are you using? Did you recently get a new phone? What was your previous phone?
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Can you make calls? Sounds like you lost connection to vzw and are only using the phone on WiFi. take the Sim card out carefully and reboot.
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I definitely want you to be getting your texts on your phone! Click the link to deactivate iMessages from your iPad http://support.apple.com/kb/TS5185 . Once they stop coming into your iPad as an iMessage they will start coming into your phone. Can you tell me a bit more about what is going on with your LTE? Do you get LTE/4G anywhere? What model phone are you using? What zipcode are you in? Looking forward to getting this resolved for you!
SandyS_VZW
Follow us on Twitter @VZWSupport