Trying to cancel a pre-order and keep getting disconnected !
danyul
Enthusiast - Level 2

After 2 times trying to cancel a pre-order I keep getting disconnected ? What is the secret to successfully get this done ?   I don't have another hour and a half to waste, waiting to get disconnected again.

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Re: Trying to cancel a pre-order and keep getting disconnected !
Loquat
Master - Level 1

If you've tried to contact customer service via phone and have been unsuccessful you can try getting it done via chat.  I've always had decent luck contacting Verizon on Twitter as well. 

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