hello I live in Carpinteria, CA any idea when towers in montecito will be back up during Thomas fire I has good service when floods happened my service speed in certain areas here have been at a slow pace is there a tower in Carpinteria also?
We definitely want to keep you connected. To ensure we get to the root of the issue, we do have a few more questions. Do other Verizon users in your area also have this issue or is it only with your phone? How are your other services? (calls and text) What make/model phone do you have?
Follow us on Twitter @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I’m not the only customer that is affected my wife who has a different carrier does too my calls and txt work fine at home I use wifi my phone is IPhone SE 32GB
It important that you have service wherever you go, mgossett123069. We'll get this figured out. What are you experiencing with the data? What is going on with the calls and text when you are not at home?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It is critical for you to have reliable service at all times. What is the zip code to the affected area? Does the service when better when you are outside the Fairview area?