I ordered a sim card a week ago and I got an email confirming the order. However, I have yet to receive the sim card and the order doesn't show up under My Orders. Also, clicking the Track Order button in the email brings me to a page that only shows the order number and location code, and there is no indication that the sim card has been shipped.
If you have a Corporate VzW store nearby, you can pick up a SIM card free of charge.
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