I appreciate you sharing this great Customer Servce experience with us Mookystick013. We truly value your long time loyalty and I'm happy to hear of this amazing service you received during your recent contact with Customer Service.
I would definitely like to submit your feedback to Jenita. I am sure she will love reading your kind words. I will send you a Direct Message so I can access your account and locate this representative. I want to make sure the feedback is sent to the correct person.
JohnB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Customer Reps as Mentioned do exist and I've had some that would match up pretty well to her, But there are also Store Managers and Store Reps that do a Mile of Goodness as well they should be Thanked as well most of the Reps I know have been with not only Verizon but where with Alltel a good many of years as well.. I'm happy to know them all B33