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Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

Hasn't been working since Dec 30.

I get "Sending 1 of x messages" for every message sent and they don't appear in the text convo screen afterwards. Its like they timeout and then disappear.

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Re: Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

Community Manager
Community Manager

dslfkjiadjfkoadsjfadsfjoadsifo, Thank you for that information.

What other trouble shooting steps have you done? Have we tried removing the sim card? Please try resetting your network setting. Setting>General>Rest>Reset Network Settings.

JorgeO_VZW

Follow us on twitter @VZWSupport

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Re: Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

Community Manager
Community Manager

dslfkjiadjfkoadsjfadsfjoadsifo we'll get the messages flowing! Are you having difficulties with all messages or specificallly iMessages or Standard texts? Are you having any trouble receiving messages?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Re: Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

Hi Ashley.

Standard text, iMessage, sending pics.

Shows this message but doesn't send. When I leave the message window for that contact it disappears altogether.

Sent from my iPhone

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Re: Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

Community Manager
Community Manager

dslfkjiadjfkoadsjfadsfjoadsifo, we appreciate the extra information. Are you having issues with data connection? Are you able to get on the internet? Are you able to receive messages?

RobinD_VZW

Follow us on twitter @VZWSupport

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Re: Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

I am able to connect to wifi just fine. When at home (on the wifi) I am still not able to send many ext messages, pictures thru text, etc. but using safari is fine.

Sent from my iPhone

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Re: Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

I am not receiving MOST text messages. I get some, but most I do not get.

Especially anything in a group text (may or may not matter).

On Mon, Jan 12, 2015 at 1:51 PM, Verizon Wireless Customer Support <

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Re: Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

Community Manager
Community Manager

Hi there dslfkjiadjfkoadsjfadsfjoadsifo! With the concerns you are mentioning here, there are a couple things that you can try to fix this. One would be known as a soft reset which can be done by pressing and holding the power button along with the home button at the same time until the phone restarts. You can also reset the network settings on your phone by following these steps here http://vz.to/1E060LT . This should get things all taken care of for you. If you are still having trouble just let us know! Good luck to you!

bryans_vzw
Follow us at Twitter @vzwsupport

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Re: Text Messaging not working (Dallas TX - 75013, iOS 6 Plus, iOS 8.1.2)

Community Manager
Community Manager

dslfkjiadjfkoadsjfadsfjoadsifo, Thank you for that information.

What other trouble shooting steps have you done? Have we tried removing the sim card? Please try resetting your network setting. Setting>General>Rest>Reset Network Settings.

JorgeO_VZW

Follow us on twitter @VZWSupport

View solution in original post

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