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Suspending a line

jkim0802
Member

I've recently suspended my line because I'm staying overseas for a couple months.

I was wondering if you still pay bills when your phone is on hold.

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Correct Answers

Re: Putting a phone on hold

SuzyQ
Sr. Leader

You can suspend a line of service with or without billing.  If you don't specify, it's probably suspended with billing.  Without billing means your contract (and upgrade eligibility) will be extended for the length of the suspension.  If you suspend WITH billing, your contract end date and upgrade eligibility remain the same.

Re: Putting a phone on hold

B33
Sr. Leader

You mean Suspension? is this Correct.!  Here is some Facts on putting a phone on Suspension from Verizon you might want to Read Through

Click on the Link i Provided it will take you Directly to Verizon's Facts on Suspension..  b33

http://support.verizonwireless.com/faqs/My%20Verizon/suspend_service.html

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Re: Putting a phone on hold

SuzyQ
Sr. Leader

You can suspend a line of service with or without billing.  If you don't specify, it's probably suspended with billing.  Without billing means your contract (and upgrade eligibility) will be extended for the length of the suspension.  If you suspend WITH billing, your contract end date and upgrade eligibility remain the same.

Re: Putting a phone on hold

Al4444
Member

How?????

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Re: Putting a phone on hold

Community Manager
Community Manager

We always want all of our customers to be able to easily make the selection they want for their phone line. We are here to help.

 

Here is a link to show you how to suspend a phone line when needed and how to reconnect https://www.verizonwireless.com/support/suspend-and-reactivate-your-service-video/

 

StevenG_VZW

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