Slow Network Service
H10MAC
Newbie

I have a IPhone 7 and I'm not able to load pages on the internet, play videos, download apps, etc. My service has gotten slower and slower by the day.  I'm not for sure what to do to get faster service.  I have reset my phone numerous times.  I am very frustrated as I would like to have service on my phone because I travel far for work, when I need to use the Map it takes forever to load which is dangerous when I'm lost.   Would someone please assist me?

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Re: Slow Network Service
vzw_customer_support
Customer Service Rep

H10MAC, help has arrived. We know how important it is to have cell service that you can rely on. We want to do everything we can to help. Can you tell us when this first started? What zip code are you in?

SamanthaT_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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