Signal strength has change after moving # to residential account from commercial account

Amydale18
Member

Back in late August, I left my company and took my work cell number and Iphone with me. My former employer helped me move the number to a personal account and allowed me to keep the same Iphone. The whole time I had the service while on the corporate account never had a signal strength issue at home or when I traveled. However, now, the signal strength is never above two bars in my house. I was going to move my wife to this account from AT&T, but the way it looks to me is Verizon prioritizes corporate number over residential numbersWIN_20191005_11_56_21_Pro.jpg2 bars

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Re: Signal strength has change after moving # to residential account from commercial account

Community Manager
Community Manager

We certainly want you to enjoy your Verizon Wireless experience and I'm here to help. Does the issue occur in and/or outdoors? How's your voice/text service? Do you know the name of your current plan?  Please tell me more.  AyaniB_VZW

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