Well, I just discovered the first major downfall of only using VZW for telephonic services. Service is out and can't call them to tell them because we are a 100% VZW household. And to top it off, VZW has no way to contact them except through a message board? I am hating these guys right now. Of course it happens at 4:00 pm on a Friday.
HATINGVZWRIGHTNOW,
I do apologize that you are having these troubles. I want to assure you that we have several means of contact. You can contact us through Chat on vzw.com. We have the Wireless Community here, not to mention Facebook and Twitter too! I want to make sure that we are doing everything we can in that area. Are you still having these troubles?
NicoleT_VZW
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