I am having dropped calls, no service, mobile network not available error messages. I have been having issues since FRIDAY, I have been using my phone here in my house for 14years with absolutely no issues. It is not my Note 8 because my work cell phone is on Verizons service and it does not work as well.
CAN someone please tell me what is going on in my area 30291!!! When I leave my house I don't get service until I am 4 miles from my house. That does not make any sense. WHAT is going on. Please do not send me a link to troubleshoot my phone because before finding out my work phone had the same issue I went all the way to factory reset on my personal phone.
I'm not paying all this money for this service to have my calls being dropped every 3 seconds. This is ridiculous, and please don't say you don't see any issues in my area because obviously there is.
We know all our customers depend on our service. We never want to be the reason for disappointment. Let's get to the bottom of this. I’ve sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.
Jenelle_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!