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Security deposit

Member

Hi. I started using Verizon from Nov 15, 2013. As many people did, I also paid $800 as security deposit (I have two lines). When I check payment history on my account, I see "security deposit applied - 10/30, 10/31, 2014". However I didn't get a refund. And then I requested a deposit refund about two months ago. But I have not received yet.

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Re: Security deposit

Sr. Leader

Was the refund due to you at the end of 1 year service or end of 2 year contract?

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Re: Security deposit

Member

I mean refund of security deposit at the end of 1 year service.

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Re: Security deposit

Sr. Leader

Sounds like something you'd have to take up with an accounts rep in Customer Service at Verizon. 

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