Having a functioning device while you travel is crucial. Time has come to get yiour device working so you can enjoy your trip. What is the make and model of your device? What services are being affected? We also have toll free numbers you can call from a landline to reach our Global support team. Check it out. http://vz.to/1C73ocW JacobV_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!