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Rip Off Cancellation Fees after 10+ years of being a loyal customer!!!

Member

Never again will I purchase another product or service directly from Verizon.  I have been a loyal customer spending several hundred dollars a month for the last 10 years plus, and now as a result of cancelling their service they want to charge me over $800!  REALLY VERIZON??!!  And the customer service agents are refusing to waive these fees.

Funny thing, I had a plan that gave me unlimited calling and internet...somewhere along the road it was convenient for them to somehow switch this on me as well costing me hundreds in overage fees.

Stay away from Verizon!!

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Re: Rip Off Cancellation Fees after 10+ years of being a loyal customer!!!

Leader

All mobile service providers have an early termination fee. You signed a contract. Please read from the link:

WHAT HAPPENS IF MY POSTPAY SERVICE IS CANCELED BEFORE THE END OF MY CONTRACT TERM?

Customer Agreement | Verizon Wireless

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