Ringback tones
MSJ77
Enthusiast - Level 1

Why is verizon discontinuing ringback tones? Is there any other way to get them? Are they also discontinuing ringtones.?

 

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Re: Ringback tones
vzw_customer_support
Customer Service Rep

MSJ77, we understand your concern and want to make sure that you can get the information you need regarding the future of Ringback Tones. You can see more information on this process: JoseL_VZW

https://www.verizon.com/support/ringtones-and-ringback-tones/


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Re: Ringback tones
Ann154
Community Leader
Community Leader

https://community.verizonwireless.com/t5/Verizon-Wireless-Services/Ringback-Tones-discontinued/m-p/1...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Ringback tones
LV2
Enthusiast - Level 2

I have the same question.  My original reason for getting the Ringback Tones is because VZW starting having a different ring to callers if you were on the phone.  They knew you were on a call and could see them calling.  I did not want that, so I got Ringback Tones.  Everyone just heard a nice melody problem solved.  BY them discontinuing this service, I now have the problem again. 😞