Reporting a Problem
Carlo3
Enthusiast - Level 1

I can not call or receive call on all three of my phones from my house. Can anyone please tell me how I can report this problem to Verizon without calling them?

Labels (1)
Re: Reporting a Problem
gcq1w2e3
Enthusiast - Level 2

Where do you live? http://downdetector.com/status/verizon-wireless/map/ these are the reported areas that have wireless outages.  I'm experiencing the same thing with no response from Verizon.  I haven't had service since this morning and it's driving me nuts.

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Re: Reporting a Problem
vzw_customer_support
Customer Service Rep

Hi Carlo3 - We strive to offer you the best possible service where you need it most! Does the service improve right outside? Have you ever had service in this area? Are your data connections affected as well? I am eager to continue troubleshooting!


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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