Reporting BAD service in AREA 54986 Winneconne WI - We originally had better service.

[Clmuskus]

Reporting BAD service in AREA 54986 Winneconne WI - We originally had better service.  Now we are lucky to get 3G at times goes to 1X.  I have been designated by the Town of Poygan to get this resolved for our community.  Please connect me with the proper contact person.  I have been reporting to customer service this problem for over 2 years.  Please do NOT tell me to call customer service.  I just got off the phone with them.

I am one of many small business owners in this community.  At some point I will leave Verizon if this is not resolved. 

I get 5.17 upload speed on a good day.  Lucky to get a connection on other days.

[jav6]

This actually is a public user-to-user VZW customer forum with primarily customers participating to help each other.  VZW agents may jump in and respond and you might get pointed somewhere to a group that might be able to look at where VZW is concentrating service level attention.

[vzw_customer_support]

Clmuskus, I'm truly sorry to learn that you've had such an experience in your area with our service. I know you've mentioned that you spoke with customer service on multiple occasions. Can you please advise the result of those contacts? Were we able to file a ticket with our Network Team on your behalf? 

TanishaS_VZW
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