Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.
Report weak signal around my home
amdesimone
Member

I have been a Verizon customer for years.  The signal around my home on all devices has always been low.  I don't have to go far for the signal to improve.  Is there any way to report this problem or anything that can be done?  I am in a significant suburb so isn't a rural location issue.

Labels (1)
Tags (1)
0 Likes
Re: Report weak signal around my home
deloused
Sr. Member

Call technical support to report the issue and have a network ticket issued to see if there are any improvements planned for your area

0 Likes
Re: Report weak signal around my home
vzw_customer_support
Customer Support

Having a reliable signal all the time is a must! We'd love to review this issue in your home area and find the best solution. Is this problem only indoors our outdoors? How far do you have to travel before you get signal?

Abraham_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Report weak signal around my home
DIAGAI78
Member

I too have no signal in my home.  Up till a year ago, signal was excellent, then signal left.  All my devices have same problem.  Did a ticket, they confirmed weak signal, said I should hit a signal booster.  First, why should I have to buy it, I pay for a service and now service is gone.  Second, I have heard Verizon and other providers slow down signals on older devices to suggest you to update to new one.

0 Likes