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Refund..

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I am expecting a refund from Verizon but haven't heard anything as of yet, it's been 4 weeks, I called in on Friday to let them know, and they said they'd credit it to my account, still haven't seen that.. but I'd rather have a refund. This is just part of a long string of problems I've had with Verizon and I don't know what to do.. I'm very disappointed.

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