Recycling program ripoff!
mtnboardr87
Newbie

I recently recycled my iPhone 5 (in perfect working condition) through Verizon's recycling program because they were going to give me a gift card for $129!  BUT they ended up emailing me a gift card for only $22.86 for a working iPhone 5!  What is going on here Verizion?!  This is an absolute rip off and if I knew ahead of time that you were going to do this, I would have taken my business elsewhere!

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Re: Recycling program ripoff!
winterbaby18
Specialist - Level 1

Have you tried calling them at (877) 835-2024?

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Re: Recycling program ripoff!
sstilwell
Newbie

It is a scam.  I have a friend that is an attorney that I have asked them to look into this for me.   When looking for a new phone on the Verizon wireless site, My decision to purchase from the site was because of the $50.00 mail in rebate and the gift card for the "appraised" value of my phone.  I decided to check the appraised value first before making my decision.  It was valued at 100.00. (I have a screen shot of it)  Now that I have purchased my new phone, the "appraised" value is only $11.00 (only two weeks later) and I cannot even complete the process online.  I get an error message that says process cannot be completed at this time.  I've been a long time customer of Verizon. But AT&T here I come.  I'll be switching carriers as soon as I can.  What a ripoff.

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