Received worst service ever at a Verizon store (Go Wireless)?
Mcdfamily
Newbie

Help, found out my store i bought 5 phones and plan from isnt really a verizon store - they just erased all data on one of the phones and changed our plan.

So, where do i go to complain about a Verizon Go WIreless store and more important -- they reset a phone - how do i get the 700 pictures back? 

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Re: Received worst service ever at a Verizon store (Go Wireless)?
vzw_customer_support
Customer Service Rep

You always deserve the highest level of support, Mcdfamily! I apologize for the experience. What changes were made to the account? Were the pictures erased backed up to a computer or with Verizon Cloud? Where is the store located so we can make sure your feedback is heard!


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

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