Went to a "NEW" Verizon Wireless store which recently opened up near me. I bought a Moto X phone(which we were talked into) for $150.00 - a $50.00 rebate. Also purchased a hard case Otterbox for an additional $59.00. I was under the assumption that this was a corporate store as there was no indication that it was not(such as a Zoom Wireless or a private signage indicating such a store). I had 10 days to return product if I was not happy with my purchase.
I later found out by Verizon that this store overcharged me $50.00 for the phone and $10.00 extra for the case. When I brought this fact to the attention of the store manager, his response was that I would of gotten the matched price if let them know that other stores, (both corporate and private), were charging a lower price. To me , this was deceitful and warranted a complaint with Verizon. I also found out that Verizon has 4 tiers of stores. #1 being corporate, #2 being a premium retailer(such as a Go-Wireless store), #3 being stores such as Zoom Wireless, and #4 being kiosks in stores like BestBuy and warehouse clubs). Do yourself a favor. Only go to a legitimate corporate store, even if you have to drive a few more miles to get there. At least, you wont be taken advantaged of.
I would be interested in a picture of the signage on the building. Every third party store I have seen has the store name under the VZW logo
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On seeing differences in the Stores...
The New store that is to open in our area soon actually I heard it was the 26th of June) the Verizon signage is of a new style from what it was a Few years ago when the Contractor was building and finished the building it had a Light brownish tone to it now it's white trimmed in Dark Grey Look's pretty nice on the outside can't wait to see the inside but the Parking lot is a bit on the small side. for as many customer that this store is going to half to handle I think a bigger or expanded parking area might have to be added..
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