Question about deactivating an account
greengirl
Newbie

How much would it cost to deactivate a HTC trophy from a family plan before the contract is up? The contract for the trophy is up in January.

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Re: Question about deactivating an account
tikibar1
Community Leader
Community Leader

For smartphones, the Early Termination Fee is $350 minus $10 for each full month of your contract term that you complete

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Re: Question about deactivating an account
greengirl
Newbie

Thank you!

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Re: Question about deactivating an account
vzw_customer_support
Customer Service Rep

Hello Greengirl,

I turly hope we've been providing you excellent service!  If not, please don't hesitate to let us know as we want to work together. 

I'm sad to hear you're thinking about deactivating your HTC Trophy line.  Tikibar1 is correct with the general information regarding smartphones, but there may be other factors, such as accepted promotions that make a difference.

I would love to review your account with you to see what options we have available.

I look forward to heargin from you!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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