Problem getting desktop app to download on Vista 64 bit OS.
Beagleguy
Newbie

The desktop app will not download on my Vista 64 bit OS even though the specifications clearly say it is compatible.  I can download it on my laptop windows 10 OS .  Several hours spent on phone with verizon tech failed to offer any solution. Clearly there is a bug in the program that thinks vista is not compatible. I do not want the app on my laptop because all my music and photos are on the desktop.  Verizon is supposed to get back to me if they can find out why this is happening.  Any guesses????@

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