Porting to AT&T!!
Missy1981
Newbie

I need my account number in order to port my number to AT&T. I am currently on a prepaid account, and have been placed on hold for an hour simply to get an account number. Is there a way to find it online? This customer service is one of the main reasons I cancelled my contract to begin with. Well, that, and the fact that I was continuously over charged.

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Re: Porting to AT&T!!
Ann154
Community Leader
Community Leader

Call *611 from your phone and ask them? If you have a MyVerizon account you should be able to find the account number there.

This forum is a peer to peer community and we don't have any access to customer accounts.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Porting to AT&T!!
SuzyQ
Community Leader
Community Leader

It seems that this came up awhile back (the old forum, run by Lithium) and the pre-paid account number is simply your phone number.  That may have changed, but at one time your account number and phone number were the same.

Maybe post on the pre-paid board for someone who has a pre-paid account and knows?

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Re: Porting to AT&T!!
nlitend
Contributor - Level 1

Wow an hour?  When did you call?  Black friday?

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