Poor cell service
PLAINJOE236
Newbie

How can I report poor cell service to Verizon? I switch to Verizon from sprint because, I was tired of sprint poor and slow cell service. now, I'm experiencing the same with Verizon.

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Re: Poor cell service
Ann154
Community Leader
Community Leader

The only official way to report an outage or signal issue is to call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they open a trouble ticket to investigate it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Poor cell service
vzw_customer_support
Customer Service Rep

Your support is here! I'm sorry about the trouble. We want to get this resolved for you. Is the issue with voice, data or both? Please provide details of the experience. We would also like the zip code as well.

BobbyN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Poor cell service
fw12050
Newbie

My zip code is 23061. My cell service is much worse than it was in the recent past.

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