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Poor Reception in our 27278 zip code area off of Halls Mill Rd

Member

Is it possible to increase the connectivity in this area.  Since the internet is DSL in this area and there is only 1.5 MBPS available intermittently.  Right now we have to use a booster connected to the internet to get cell signal. 

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Re: Poor Reception in our 27278 zip code area off of Halls Mill Rd

Community Manager
Community Manager

RWG2, 

 

I'm so sorry to hear that you are having trouble with the service in your area! We are here to help, and we would like to troubleshoot this issue with you and resolve it. Does service improve on your device in other locations? Do you know of any other Verizon customers who also have trouble in your area? 

 

MichelleH_VZW

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