Until lately we were pleased with our Verizon service. Confident enough to do away with our land line. Suddenly service stopped at our home and at our places of employment. After staying on the phone for over an hour in a futile attempt to get answers, I decided to visit the local Verizon store. There I was told to survey my neighborhood and gather phone numbers of those who were also having problems (yes, this actually happened). Two questions...Why the sudden decline in service? Why is it so hard to get answers? and Since you changed on us, can I get out of my contract so I can go with a provider who actually provides? (ok, three questions)
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