Pics not staying on phone
Kim15
Newbie

All of my pics keep going off of my phone...I have to shut my phone off and start it back up for them to be on my phone again...The only reason I know this is because I have one of my pics as my wallpaper and my picture is gone and i have one of the verizon wallpapers as my screen...I am sick of turning my phone off and on 3-6 times a day to get my pictures back...How can I keep them from going away??

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Re: Pics not staying on phone
Ann154
Community Leader
Community Leader

What kind of phone do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Pics not staying on phone
vzw_customer_support
Customer Service Rep

Hi Kim15,

We'd love to provide options to resolve your pictures concerns. However, we need more information (as noted by Ann154, thanks!). What's your phone model and software version? When was last time you checked for software upgrade?
Be assured that our forum members and our Social Media team will provide resolution options when you provide more details.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

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