Phone will not connect to Wi-Fi
ILEISK63
Newbie

Hi! My phone will not connect to Wi-Fi. Every time I attempt to, the phone immediately disconnects, and states that internet is not available.  Even for my home wireless network, to which my work cell phone connects to without a problem.  Can you please assist?

Thanks,

Mike

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Re: Phone will not connect to Wi-Fi
jav6
Champion - Level 3

Well, it would help to identify your phone model and WiFi infrastructure.  Is your phone attempting to connect to your WiFi router using the proper security/method?

...Just another VZW customer...trying to offer some assistance...
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Re: Phone will not connect to Wi-Fi
vzw_customer_support
Customer Service Rep

Keeping you connected is always a must. I apologize for the trouble. What make/model phone do you have? Have you ever been able to connect before? When did this start? Please share some additional details so that we can assist further.

 

ErinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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