Phone roaming.
Funk_Volume
Newbie

My phone roams a lot. Specially where I live. I can't get on the internet or even make a call. Its ridiculous. Any way to change that? Cost of money doesn't bother me but I do want to be able to use my phone whenever.

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Re: Phone roaming.
vzw_customer_support
Customer Service Rep

I want you to be able to use your phone too, Funk.Volume. What zipcode are you in that's giving you all this trouble? What model phone are you using? Are you getting an error message when you try to place a call?


JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: Phone roaming.
Funk_Volume
Newbie

My area code is 46939. I get great service. Its just that when I go to

certain towns I roam and can't make calls. It says re enter the number and

try again. And I do any nothing works. My phone is a moto G and its a

monthly prepay phone. Shouldn't matter tho I want to be able to place calls

whenever I want. Money isn't the problem here.

On Apr 1, 2014 9:45 PM, "Verizon Wireless Customer Support" <

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Re: Phone roaming.
vzw_customer_support
Customer Service Rep

I completely understand your concern, Funk.Volume! I depend on my phone everyday as well so I completely understand the need of reliable service. In review of this coverage area, I found that this is a marginal area which means you may roam off another network. At this time, we do not have any information on when or if we will improve coverage in this area.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: Phone roaming.
Funk_Volume
Newbie

Well you certainly should! There's Verizon customers around here too. A lot

of people rely on their phone just as I do. Why shouldn't I be able to run

off their cell towers? All my previous phones did. As you expand you should

try to make service as reliable as possible. You guys could make plenty of

cash. You guys have good service and much better than at&t and us cellular.

I know you can do better! Thanks!

On Apr 3, 2014 10:27 PM, "Verizon Wireless Customer Support" <

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