Passcode Locked - HELP!!!
MicThao
Newbie

I decided to give the "finger-touch" security lock a try. With that, I had to create a 6 digit back up passcode which I did and I clearly know what I put because it's the only passcode that I have always used to many years for almost everything. Turned out that I decided to deactivate the finger-touch security lock which also asked for my digit backup passcode as well. When I put it in, it will not work and indicated that it is wrong.

Please help me resolve this. Thank you!

Labels (1)
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Re: Passcode Locked - HELP!!!
SHECHI95
Newbie

Please help me onlock my device

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Re: Passcode Locked - HELP!!!
Ann154
Community Leader
Community Leader

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Passcode Locked - HELP!!!
PEANUTS5572
Newbie

I have this same issue and have an iPhone 6s

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Re: Passcode Locked - HELP!!!
Weth
Legend

You will need to restore the phone.   You will need to know the AppleID and password associated with the phone. 

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple ...

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Re: Passcode Locked - HELP!!!
EILMAL8
Newbie

didn't work

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