Outage Problem
sonic331va
Newbie

We are having a tower problem in 23872. There is no signal with 3 different phones and a mobile hotspot. Please assist ASAP, cell phones and mobile data are the only available communications options where we live.

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Re: Outage Problem
vzw_customer_support
Customer Service Rep

sonic331va, we truly understand the importance of making sure you have reliable service in your home area. Please allow us the opportunity to further review the details. We are showing that there was a known outage in your area (23872) between the time frame of 03/18-03/19. This issue has been resolved. Can you please confirm if you are still receiving service concerns for your area? If so, please share more details on the concern?

 

SylviaT_VZW

 

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