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Nuisance phone calls

Member

I've been receiving a rash of junk phone calls, lately as many as 12 in one day. They're easily identified by caller ID and come from quite a few different numbers. When I answer one, there never seems to be anything but dead air at the other end of the line. Is there a way to combat these calls short of changing my phone number without incurring an extra charge?

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Re: Nuisance phone calls

Sr. Leader

You can block 5 numbers for up to 90 days on your online My Verizon account. Once the 90 days are up, if a number is still an issue, add it again

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Re: Nuisance phone calls

Member

Thanks for the reply. Attempting to block all the numbers the calls are coming from would be difficult to say the least. The numbers seems to change almost from call to call. I've sent an E mail to Verizon requesting their advice on what to do.

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Re: Nuisance phone calls

Customer Support

Hi flyer6851,

I feel your pain! I don't like unsolicited calls either. Lamentably we cannot prevent anyone from calling your number or any number. I would recommend to register your number with the National Do Not Call List at https://www.donotcall.gov/ additionally you can block up to 5 numbers (for free) as indicated by budone (thanks!). Or you can block even more numbers plus private/restricted numbers if you sign up for Usage Controls http://is.gd/BlockedCalls for only $4.99/month.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Nuisance phone calls

Member

how do you block the calls

 

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Re: Nuisance phone calls

Customer Support

Hello, you can go over how to block calls here: https://www.verizonwireless.com/support/block-unblock-services-faqs/

Let us know if this helps.

KerryC_VZW

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