Not getting push notifications over LTE (mobile network)
expertsnipo
Newbie

I noticed today that I haven't been getting any push notifications over Verizon's LTE network. By push notification I mean a notification that should be triggered when not inside the app already. When I got home this evening, all the push notifications that I hadn't gotten throughout the day all suddenly came in, and that was because I connected to my home WiFi.

Anyone else been having this problem recently?

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Re: Not getting push notifications over LTE (mobile network)
vzw_customer_support
Customer Service Rep

expertsnipo Receiving push notifications is a must. Before you arrived at home, did you notice if you had 4g signal for data? What phone do you have?

SheritaH_VZW
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Re: Not getting push notifications over LTE (mobile network)
expertsnipo
Newbie

I had LTE all day long. I've also confirmed with a few of my friends and my

parents that they're not receiving push notifications promptly either. I

did some testing with a couple of phones and I've confirmed that for some

reason push notifications don't come through unless connected to WiFi. For

example, I had to open my email/Facebook/hangouts apps to actually receive

new messages that had come through all day.

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Re: Not getting push notifications over LTE (mobile network)
vzw_customer_support
Customer Service Rep

expertsnipo Thanks for the details. You mentioned testing this with other devices. What make and model phone do you have and were the other phones the same?

SheritaH_VZW
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