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No coverage in home or neighborhood.

Member

I am having issues with coverage in my neighborhood. As soon as I am about a half mile form my home, there are several dead spots,a nd I am unable to make or receive calls. Same in my home Please help.

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Re: No coverage in home or neighborhood.

Member

I have the same issue.  No service in my home.  I have to drive 1/4 mile down the road to get service.  Talked with customer support and they said I am in a marginal area.  They are discontinuing 3G at the end of this year and have no plans to upgrade my area into the 4G network.  I would be happy with anything at this point.  They recommend a network extender, but it won't work with our satellite internet system ( no cable here).  Verizon is forgetting about their rural customers. 

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Re: No coverage in home or neighborhood.

Customer Support

We definitely want to ensure you always have reliable service. How long have you been experiencing this? What type of phone do you have?

 

Also, what is your state and ZIP Code that you reside in? I ask so I can review the area in case of any known outages! MichelleH_VZW

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