No Data in my area 48183, Woodhaven Michigan, 10/17/19

verizon1user
Member

Verizon Users at my location have no Data as of about 10:30am 10/17/19. 

Zip Code 48183, Woodhaven Michigan, Allen Road south of West Road.

downdetector.com shows a big red blob over southeast Michigan for Verizon.

Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

johndoe810
Member

Same issue in 48034, Southfield MI.

Chat with a Verizon support rep revealed that apparantly there is a large outage, but it's effecting Prepaid customers only. I had initially assumed it was something on my line specifically because the phone issued to me by my employer on a Verizon contract was still working fine. Never got clear answer.

 
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Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

rah19899
Member

Definitely not prepaid only. We have no LTE and cannot make phone calls in MI and we are not prepaid customers. 

Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

verizon1user
Member

I'm not prepaid. I tried calling, the wait time was too long... doesn's sound like it would make a difference. 

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Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

dbartz
Member

I'm in the Grand Rapids area having the same issue...Also not pre-paid.

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Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

johndoe810
Member

Yeah, apparantly the Prepaid bit was inaccurate. Guessing the support rep was mistaken or misinformed.

My bad, didn't mean to spread false info

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Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

RJOHNSON007
Member

I have no LTE service either. Ridiculous!

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Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

tikibar1
Sr. Leader

According to this article, VzW is working on it:

Michigan Outage

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Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

Community Manager
Community Manager

I want to make sure that you have all the answers that you need. I am sending you a Private Note to continue this conversation.

 

NicholeK_VZW

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Re: No Data in my area 48183, Woodhaven Michigan, 10/17/19

Community Manager
Community Manager

We want to to do everything we can to help! How long have you been experiencing this? What type of phone do you have? MichelleH_VZW

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