I am new to Verizon as of August 2019. At the time I moved, after 14+ years with my prior provider, the sales agent communicated a promotion, a plan and quoted a price which provided significant enough savings for me to switch. Three months into my relatinship with Verizon none of what was promised has been delivered. The promotion I haven't seen right on my bill yet, my employer's discount hasn't been applied and I've made numerous calls on this. I was told earlier this week "the sales agent made a mistake"... sorry but XXXXXXX is the best we can offer. This is unacceptable, unethical and basically a 'bait and switch'. I've left several messages with the Corporate office number and have yet to receive a call back.