Need help with security code for Verizon Messaging App for Mac
CQAndroid
Enthusiast - Level 2

I just downloaded the messaging app for my Macbook.  It asks for my phone number so it can send a text message.  I entered that and now it wants a security code.  I have tried the one I use to log into Verizon website, to access my laptop and to download an app.  None of them work.  So, does anyone know what security code the app is asking for in set up?

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Re: Need help with security code for Verizon Messaging App for Mac
vzw_customer_support
Customer Service Rep
CQAndroid, help is here! I am familiar with this feature and use it with my own laptop and iPhone and well. It's a great feature! It forwards all of your text messages to your phone and Macbook, if you like. There's a few steps to try. First go to your iPhone Messages settings (Settings > Messages > iMessage) and turn off iMessages and turn it on again. Then go to the iMessages Settings on your Mac and do the same. Also make sure to activate your telephone number in the iMessages settings on your Mac. Try this and keep us posted please. Thanks!

KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Need help with security code for Verizon Messaging App for Mac
vzw_customer_support
Customer Service Rep
CQAndroid, help is here! I am familiar with this feature and use it with my own laptop and iPhone and well. It's a great feature! It forwards all of your text messages to your phone and Macbook, if you like. There's a few steps to try. First go to your iPhone Messages settings (Settings > Messages > iMessage) and turn off iMessages and turn it on again. Then go to the iMessages Settings on your Mac and do the same. Also make sure to activate your telephone number in the iMessages settings on your Mac. Try this and keep us posted please. Thanks!

KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Need help with security code for Verizon Messaging App for Mac
bizzareone
Specialist - Level 1

You will need Message + on your phone. (AKA Verizon Messages)  inside message + on your phone is where the security code will be when you are setting up the messaging app on the computer

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