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My jetpack, mostly a use with my computer, and sometime with my phone., for short time, i have a setting to update manualy, no movie watching, i did used for News watch on a. channel Tv on line, sometime, not every day. what i should do?.
Matus2015
Newbie
‎04-23-2015 11:57 AM

What i should do, if i dont use to much, mostly, i use my WuFi on the phone. To do payments, check account, also mail! And i dont use all the data! ?

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Re: My jetpack, mostly a use with my computer, and sometime with my phone., for short time, i have a setting to update manualy, no movie watching, i did used for News watch on a. channel Tv on line, sometime, not every day. what i should do?.
vzw_customer_support
Customer Service Rep
‎04-23-2015 01:20 PM
I appreciate the additional information Matus2015 as this will help with finding out a cause for you and get you data stabilized. When there is unexpected usage on your devices we do recommend checking your history via the Data Utilization tool that we have available on your My Verizon account. This will show you the different categories that are being used when connected to your Jetpack which will help narrow down what is using the data. You can check out some information here http://vz.to/1x0qGoh

CandiceH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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An Accepted Solution is available for this post. Jump to solution.
Re: My jetpack, mostly a use with my computer, and sometime with my phone., for short time, i have a setting to update manualy, no movie watching, i did used for News watch on a. channel Tv on line, sometime, not every day. what i should do?.
vzw_customer_support
Customer Service Rep
‎04-23-2015 01:20 PM
I appreciate the additional information Matus2015 as this will help with finding out a cause for you and get you data stabilized. When there is unexpected usage on your devices we do recommend checking your history via the Data Utilization tool that we have available on your My Verizon account. This will show you the different categories that are being used when connected to your Jetpack which will help narrow down what is using the data. You can check out some information here http://vz.to/1x0qGoh

CandiceH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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