My contract is up, what do I owe if I leave?

ReignmanSS
Member

Say I left Verizon, my billing cycle started today and if I went to another carrier say on Black Friday, I'd only be a few days in, what would I owe Verizon. I'm guessing they'd prorate the monthly fees, yes?

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Re: My contract is up, what do I owe if I leave?

rcschnoor
Sr. Leader

When you leave, your last billing cycle is NOT prorated. You will not get a refund for the portion of the month you have left after you leave.

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Re: My contract is up, what do I owe if I leave?

ReignmanSS
Member

So I owe them for a full month even though I'm not using it?

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Re: My contract is up, what do I owe if I leave?

Ann154
Expert

Yep.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My contract is up, what do I owe if I leave?

ReignmanSS
Member

Wow, terrible. Yep, time to go, they'll get that bill, eventually.

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Re: My contract is up, what do I owe if I leave?

Ann154
Expert

That's why many of us other customers suggest porting your number to another carrier as close as possible to the end of the billing cycle to avoid a similar situation.

You could always get a temporary number on the new carrier until you are closer to the end of your billing cycle. That's what I did the last time I started a new contract with a wireless carrier. Then you can port your phone number over the temp number at that time.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My contract is up, what do I owe if I leave?

Community Manager
Community Manager

Hi ReignmanSS,  I am sad to hear that you were thinking about leaving us!  I hope I caught you in time!  What can I do to improve your wireless experience so that we can help keep you as a customer?

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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