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Re: My address is shown on the coverage map within the 4G LTE but I have no service!!!!
t3h_fuxor
Enthusiast - Level 2
‎05-11-2014 10:20 AM

No verizon phones work at my house. If I go outside I get one dot of 1x there is no data and calls drop

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Re: My address is shown on the coverage map within the 4G LTE but I have no service!!!!
vzw_customer_support
Customer Service Rep
‎05-13-2014 10:26 AM

Thanks for trying. Are you referring to just outside your home, such as on a deck, porch or in the yard? Sounds like the structure of your home is interfering. This can be affected both inside and out. How is it in other areas?

JonathanK_VZW
VZWSupport
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Re: My address is shown on the coverage map within the 4G LTE but I have no service!!!!
zzvazquez
Newbie
‎05-13-2014 10:41 AM

I am in coverage area. I have powered down removed and replaced sim. Still no service area code 45410

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Re: My address is shown on the coverage map within the 4G LTE but I have no service!!!!
vzw_customer_support
Customer Service Rep
‎05-15-2014 10:50 AM

zzvazquez,

Thanks for the information. How long have you had the issues in this zip code? What kind of device do you have? Do you know anyone else that is having this kind of issue in this zip code? Please keep me posted.

KevinR_VZW

Please follow us on Twitter @VZWSupport

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