My Verizon plan 2 different access fees on DP phones??
Gknott
Newbie

i Just went and did a plan review on the app to see about moving over... Currently have 15gb pack $15 access fees

i know they are $20 on the new one and $10 on the tabs ...

when hen I put it in to review it gave 1 smartphone $15 access and 1 on $40 access. it doesn't specify which phone line is getting what but both devices are on payments, the only difference is 1 is on a older edge 20mo payment and the other is a recent DP play.

what gives? I don't want to switch to that XXL 18gb plan if it's going to jack up the bill

help?

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Re: My Verizon plan 2 different access fees on DP phones??
mama23dogs
Legend

This is an error in the computer system.  If both lines are on payment plans both get the $20 line fee.  But the computer is set up to recognize the newer DPP or the older contracts and isn't registering your Edge phone correctly.

Have the account checked to make sure the lines are indeed, out of contract and eligible for the $20 line fee.

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