My International plan does not work.

nicemex94117
Member

Need help getting my international plan working.  Called 611 at the airport 4 days ago.  In Greece.  Mykonos.  What am I doing wrong?

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Re: My International plan does not work.

nicemex94117
Member

Can verizon call me.  I pay enough for your service.

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Re: My International plan does not work.

budone
Sr. Leader

No, they can not call you. You need to call 908-559-4899

What did you mean you called 611 from the airport? Was this before you left? Was your phone activated to work internationally?

Also what device do you have?

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Re: My International plan does not work.

lingo
Novice

Get in touch with the above listed number. That is the global department. They can tell you if your phone is global capable and if the you have the sim card activated.

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Re: My International plan does not work.

Community Manager
Community Manager

@nicemex94117 - Were you able to speak with us through Global Support?

Let us know if you were able to get your questions answered!

Thank you everyone for your help!

NicandroN_VZW

Please follow us on Twitter @vzwsupport

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Re: My International plan does not work.

dsprr
Member

I am currently in Switzerland and can't make or receive calls. How can I get my phone activated?

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Re: My International plan does not work.

dsprr
Member

Let me add that I did add a global plan before I left the country,

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Re: My International plan does not work.

tikibar1
Sr. Leader

You'd need to contact Verizon's Global Support at 908-559-4899

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Re: My International plan does not work.

djmok
Member

@dsprr

What device do you have?  I know it can be frustrating been there done that just with a different carrier.

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Re: My International plan does not work.

Community Manager
Community Manager

dsprr-I have always wanted to visit Switzerland. I hear it is lovely there! Enough about me, let's get you connected while you are there.
Have you been able to contact our Global Support Team? http://www.verizonwireless.com/wcms/global/support.html
Sometimes, it is just a matter of powering off/on or removing/reinserting the SIM card to get the calls to work.

Tamara H.
Follow us on Twitter @VZWSupport

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