Highlighted

Moving one-line off of a family plan?

Member

I'm looking for some assistance. I'm presently on a family share plan with Verizon w/ a contract end date in July-2015. My new job has the benefit of expensing up to $160 for a phone plan, and my current blackberry lacks job functionality. What I would like to do is move my line off of the family share plan and start a new 2-year agreement under my own name. I was told this could be done via an AOL(assumption of liability) form/call. However, I was told that since my contract end date has yet to come up, I'd be required to pay full-price for my new phone when entering a new 2-year agreement. Is this factual?

That doesn't seem fair to me.

Would the Verizon-edge plan be a different scenario since you are essentially paying for the full price of the phone over a designated period?

Any help would be greatly appreciated. I love Verizon and wish to stick with the company, but if I'm forced to pay full price for a phone...I will likely have to take my business to ATT.

Labels (1)
0 Likes
Highlighted

Re: Moving one-line off of a family plan?

Sr. Leader

You are partially correct.

When splitting off a line via AOL, you are taking over the contract currently in effect. As a result, you would NOT be eligible for discounted pricing on a phone. Additionally, when perfoming an AOL, if your current contract has less than 1 year left, it will be extended to 1 year total. This used to be the case, I am unsure if it still is. Regardless, you would have AT LEAST until July, 2015 before you were out of contract and eligible for discounted pricing.

As to Edge, you would have to qualify for Early Edge as you are a new customer and it would be dependent on your credit score. You would have to turn in your current contract phone in good working order without any physical damage, too. The Edge phone would be paid for at full retail cost with equal payments spread out over 24 months and the full tax paid up front.

Highlighted

Re: Moving one-line off of a family plan?

Community Manager
Community Manager

TXTrojan21,

We don't want you to leave us! We will miss you. I can understand wanting to go on your own and start a new plan. The AOL allows you to take over your line and the upgrade dates do stay the same because you already got your discount for phones, but you can check when your upgrade is by pressing #UPG. We can see what other options are available for you (for example edge).

I have sent you a follow request here in the forum. Please access https://community.verizonwireless.com/actions to accept my request and follow me https://community.verizonwireless.com/people/amberf_vzw back so you can send me a private message https://community.verizonwireless.com/docs/DOC-1613 and we can get started.

AmberF_VZW
Follow us on Twitter @VZWSupport

0 Likes
Highlighted

Re: Moving one-line off of a family plan?

Sr. Leader

amberf_vzw - Follow requests are in the forum Inbox, not Actions.

Highlighted

Re: Moving one-line off of a family plan?

Sr. Member

AOL to get your own account.

Purchase any phone you desire, at FULL RETAIL price, and activate on your line. This does not require any add'l contract, but your line will remain on-contract until the original contract end date.

0 Likes